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How to receive money



MoneyGram makes receiving money transfers easy and convenient through our network of more than 334,000 agent locations around the world. Plus, with our same day service, your money can arrive as soon as 10 minutes**.


Receiving money in three easy steps

Picking up the money transfer you are receiving is fast and easy, and we are almost always close by.

Helpful tip: Invite the person sending you money to visit our site to review the how to send money page. Our cost estimator helps determine the approximate cost of a money transfer before they visit a location. Our locator tool can help find the closest MoneyGram locations.

Step 1 - Request the reference numberThe person sending you money will receive a reference number when the transaction is completed. Ask for the reference number to make it easier and faster to pick up your money.

Step 2  - Visit your nearest MoneyGram location^ - Take your reference number and one or more forms government issued identification to pick up your money+.  Forms of ID include:

  • Passport
  • Driver's license
  • National identity card
  • Government issued ID

 Step 3 - Complete the 'receive' formA receive form is available at your agent location. The form is required to pick up transferred money. Complete all fields and:

  • Include the reference number
  • Show your identification
  • Once verified, you'll receive your money (usually your local currency).

^Requirements vary by country. 

+Important: Your name on the transfer record must exactly match your name as it appears on your ID. If they do not match you be delayed or unable to pick up your funds.

Have more questions about how to receive money? Visit our FAQ and help pages.  

Want to learn how to send money?   

Visit the how to send money page.